Previous incidents

April 2024
Apr 23, 2024
2 incidents

API endpoints is down

Downtime

Resolved Apr 23 at 10:35pm MDT

API endpoints recovered.

1 previous update

API endpoints is down

Downtime

Resolved Apr 23 at 02:38am MDT

API endpoints recovered.

1 previous update

Apr 17, 2024
1 incident

Core services and API endpoints are down

Downtime

Resolved Apr 17 at 02:06pm MDT

API endpoints recovered.

5 previous updates

Apr 15, 2024
1 incident

New customer onboarding services and API endpoints are down

Downtime

Resolved Apr 16 at 09:19am MDT

New customer onboarding services recovered.

3 previous updates

Apr 03, 2024
1 incident

Core services and API endpoints are down

Downtime

Resolved Apr 03 at 01:29pm MDT

Core services recovered.

5 previous updates

March 2024
Mar 29, 2024
1 incident

API endpoints is down

Downtime

Resolved Mar 29 at 01:14am MDT

API endpoints recovered.

1 previous update

Mar 26, 2024
1 incident

Core services is down

Downtime

Resolved Mar 26 at 03:02pm MDT

Core services recovered.

1 previous update

Mar 25, 2024
1 incident

Core services and API endpoints are down

Downtime

Resolved Mar 25 at 07:45am MDT

API endpoints recovered.

5 previous updates

Mar 22, 2024
1 incident

Core services and API endpoints are down

Downtime

Resolved Mar 22 at 05:21pm MDT

API endpoints recovered.

23 previous updates

Mar 20, 2024
2 incidents

Core services and API endpoints are down

Downtime

Resolved Mar 21 at 04:24pm MDT

API endpoints recovered.

25 previous updates

Core services and API endpoints are down

Downtime

Resolved Mar 20 at 09:57am MDT

API endpoints recovered.

9 previous updates

Mar 19, 2024
1 incident

Core services, New customer onboarding services, and 1 other service are down

Downtime

Resolved Mar 19 at 10:48am MDT

Core services, New customer onboarding services, and Queue manager running recovered.

3 previous updates

Mar 12, 2024
1 incident

API endpoints and Queue manager running are down

Downtime

Resolved Mar 12 at 05:26am MDT

Queue manager running recovered.

3 previous updates

Mar 11, 2024
1 incident

API endpoints is down

Downtime

Resolved Mar 11 at 03:35pm MDT

API endpoints recovered.

3 previous updates

Mar 07, 2024
1 incident

Queue manager running is down

Downtime

Resolved Mar 07 at 10:38am MST

Queue manager running recovered.

1 previous update

Mar 02, 2024
1 incident

API endpoints is down

Downtime

Resolved Mar 02 at 04:09pm MST

API endpoints recovered.

1 previous update

February 2024
Feb 07, 2024
1 incident

API endpoints is down

Downtime

Resolved Feb 07 at 04:40am MST

API endpoints recovered.

1 previous update

Feb 05, 2024
1 incident

Core services and API endpoints are down

Downtime

Resolved Feb 05 at 10:17pm MST

Core services recovered.

3 previous updates

Feb 02, 2024
1 incident

Core services, New customer onboarding services, and 1 other service are down

Downtime

Resolved Feb 02 at 06:32am MST

We got hammered again but some unsuspecting customers (not their fault at all) which brought down API endpoints then I had to log in and do some manual work to clear the queue.

We expect to ship a fix for this kind of "hammering" issue on this good Friday. It'll be good because it's Friday but also because this will be a thing of the past, hopefully.

9 previous updates