Previous incidents
API endpoints is down
Resolved Mar 29 at 01:14am MDT
API endpoints recovered.
1 previous update
Core services is down
Resolved Mar 26 at 03:02pm MDT
Core services recovered.
1 previous update
Core services and API endpoints are down
Resolved Mar 25 at 07:45am MDT
API endpoints recovered.
5 previous updates
Core services and API endpoints are down
Resolved Mar 22 at 05:21pm MDT
API endpoints recovered.
23 previous updates
Core services and API endpoints are down
Resolved Mar 21 at 04:24pm MDT
API endpoints recovered.
25 previous updates
Core services and API endpoints are down
Resolved Mar 20 at 09:57am MDT
API endpoints recovered.
9 previous updates
Core services, New customer onboarding services, and 1 other service are down
Resolved Mar 19 at 10:48am MDT
Core services, New customer onboarding services, and Queue manager running recovered.
3 previous updates
API endpoints and Queue manager running are down
Resolved Mar 12 at 05:26am MDT
Queue manager running recovered.
3 previous updates
API endpoints is down
Resolved Mar 11 at 03:35pm MDT
API endpoints recovered.
3 previous updates
Queue manager running is down
Resolved Mar 07 at 10:38am MST
Queue manager running recovered.
1 previous update
API endpoints is down
Resolved Mar 02 at 04:09pm MST
API endpoints recovered.
1 previous update
API endpoints is down
Resolved Feb 07 at 04:40am MST
API endpoints recovered.
1 previous update
Core services and API endpoints are down
Resolved Feb 05 at 10:17pm MST
Core services recovered.
3 previous updates
Core services, New customer onboarding services, and 1 other service are down
Resolved Feb 02 at 06:32am MST
We got hammered again but some unsuspecting customers (not their fault at all) which brought down API endpoints then I had to log in and do some manual work to clear the queue.
We expect to ship a fix for this kind of "hammering" issue on this good Friday. It'll be good because it's Friday but also because this will be a thing of the past, hopefully.
9 previous updates
API endpoints is down
Resolved Jan 31 at 08:00pm MST
API endpoints recovered.
The issue ended up being extra load on our database. We had to turn on connection pooling to handle this load.
1 previous update
Core services and New customer onboarding services are down
Resolved Jan 29 at 09:29am MST
Core services and New customer onboarding services recovered.
2 previous updates
API endpoints is down
Resolved Jan 28 at 08:34am MST
API endpoints recovered.
1 previous update
Core services and API endpoints are down
Resolved Jan 20 at 03:02pm MST
API endpoints recovered.
7 previous updates
New customer onboarding services is down
Resolved Jan 17 at 07:41am MST
New customer onboarding services recovered.
3 previous updates